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COMPREHENSIVE HEALTHCARE COLLECTIONS

ARstrat's Revenue Cycle Management Services include a full service, third-party collection agency that offers bad debt services to hospitals, clinics, academic healthcare centers and other healthcare organizations. This collection component offers an extremely cost-effective, customer-oriented means of resolving unpaid self-pay accounts. Our team maximizes cash recovery while maintianing your positive image.

ARstrat can help you resolve aged, unpaid self-pay accounts professionally and cost-effectively. Our Patient Collection Services include:

Collector Follow-up

Credit Bureau Reporting

Charity Care Processing

Robust On-line Payment Portal Options

An effective approach to healthcare RCM

At ARstrat we enthusiastically assist hospitals, clinics, academic healthcare centers and other healthcare organizations with top of the line RCM solutions.

Learn a bit more of why your organization should be utilizing our unique approach to bad debt.

Eye on Compliance

ARstrat places a strong emphasis on compliance to reduce risks associated with collections activity. This includes adherence to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act (TCPA) and Consumer Financial Protection Bureau (CFPB) guidance. ARstrat also monitors State laws to ensure compliance and coordination with Federal Laws.

Customer-Oriented Collections

ARstrat prides itself on providing clients with a customer-oriented collection program that allows patients to be engaged in the process. Patients receive information, payment options, and tools which allow patients to be empowered and participate in resolving their account balances. This enables successful recovery of the balance with positive patient outcomes and customer satisfaction.

Highest Quality Service

ARstrat provides the highest quality service in both written and oral communications. Inquiries are handled promptly and accurately, and activities are tracked on accounts from referral to conclusion. Our staff is highly trained in the courteous and legal collection of accounts, and undergoes an extensive training process prior to any patient interaction or billing activity.

powerfulManagement Tools

ARstrat makes it easier than ever for your medical facility to manage all aspects of the A/R equation with powerful tools that are custom fit for your team.

Phone Queue Management

Dashboard Monitoring

Activity Reports

OUR UNIQUE APPROACH TO BAD DEBT

We offer a full range of services to assist with the efficient deployment of your Revenue Cycle Management. Learn about all our RCM solutions.

Patient Collection Services

Our collections services offer an extremely cost-effective, customer-oriented means of resolving unpaid self-pay accounts. Our team maximizes cash recovery while maintaining your positive image.

  • Collector Follow up
  • Credit bureau reporting
  • Charity care processing
  • Robust on-line Payment Portal Options

Integration Strategy & Performance Reporting

Our team optimizes the deployment of your Revenue Cycle Management to maximize both strategy implementation and on-going performance reporting.

  • Partnership Value Adds
  • Data Mining
  • Inventory Trending Reports
  • Performance Reports & KPI Dashboards

Account Litigation Services

There are times when additional service levels are necessary for some accounts. ARstrat provides pre-litigation and account litigation services for successful resolutions.

  • Attorney Referrals
  • Full Litigation Services
  • Effectively close-out long-delinquent accounts

ARstrat prides itself on providing clients with a customer-oriented collection program that allows patients to be fully engaged in the RCM process.

We'd love to speak with you and your organization about how we can better streamline your approach to bad debt.

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