At ARstrat we enthusiastically assist hospitals, clinics, academic healthcare centers and other healthcare organizations with top of the line RCM solutions.
Learn a bit more of why your organization should be utilizing our unique approach to bad debt.
ARstrat places a strong emphasis on compliance to reduce risks associated with collections activity. This includes adherence to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act (TCPA) and Consumer Financial Protection Bureau (CFPB) guidance. ARstrat also monitors State laws to ensure compliance and coordination with Federal Laws.
ARstrat prides itself on providing clients with a customer-oriented collection program that allows patients to be engaged in the process. Patients receive information, payment options, and tools which allow patients to be empowered and participate in resolving their account balances. This enables successful recovery of the balance with positive patient outcomes and customer satisfaction.
ARstrat provides the highest quality service in both written and oral communications. Inquiries are handled promptly and accurately, and activities are tracked on accounts from referral to conclusion. Our staff is highly trained in the courteous and legal collection of accounts, and undergoes an extensive training process prior to any patient interaction or billing activity.
ARstrat makes it easier than ever for your medical facility to manage all aspects of the A/R equation with powerful tools that are custom fit for your team.
Our collections services offer an extremely cost-effective, customer-oriented means of resolving unpaid self-pay accounts. Our team maximizes cash recovery while maintaining your positive image.
Our team optimizes the deployment of your Revenue Cycle Management to maximize both strategy implementation and on-going performance reporting.
There are times when additional service levels are necessary for some accounts. ARstrat provides pre-litigation and account litigation services for successful resolutions.